This guide has been consolidated. Read the complete updated guide: Accessible Travel in Cuba.
Quick answer: Confirm accessible routes, elevator reliability and room location directly with the resort because property layouts and available equipment vary.
Large Cuba resorts may include long distances, ramps, stairs, uneven paths and buildings without dependable elevator access.
Request details before travel
Ask about step-free access, adapted bathrooms, shower design, doorway width and distance from the room to restaurants, lobby and beach.
Repeat the request at check-in
Bring a written copy of the accommodation request and inspect the assigned room before unpacking.
Plan a backup
Ask what happens during an elevator outage and whether shuttle carts operate throughout the property.
Read our resort elevator guide and shuttle cart guide.
Checklist
- Accessible room confirmed
- Distances reviewed
- Bathroom inspected
- Backup route identified
- Essential mobility equipment carried
Specific written questions are more useful than a general request for an accessible room.
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