A quick room inspection after check-in can prevent avoidable problems during a Cuba resort stay. Check essential safety, security and comfort items before unpacking fully.
Inspect the room before settling in
- Confirm the main door closes and locks correctly.
- Test the balcony or patio door and any secondary lock.
- Check that windows close securely.
- Locate the room safe and test it before storing valuables.
- Confirm the telephone works or identify another way to contact reception.
- Look for visible water leaks, damaged electrical outlets or exposed wiring.
Report serious problems immediately and request another room when a security issue cannot be corrected promptly.
Check the balcony carefully
Families should inspect balcony railings, gaps, furniture placement and door locks. Move chairs or tables away from railings when children are present, and keep the balcony door locked when it is not being used.
Test essential services
Check the air conditioning, lights, water pressure, toilet and electrical outlets early. Service interruptions can occur, but reception should still be informed when a problem appears limited to one room.
For wider disruptions, read our Cuba power outage preparation guide.
Use the safe correctly
Store passports, extra cash, backup cards and important documents in the room safe when it works properly. Keep a separate small amount of spending money outside the safe so you do not open it repeatedly in public view.
Our guide to keeping money and valuables safe at Cuba resorts explains how to divide cash and protect documents.
Protect your room number and key
- Do not display the room number publicly.
- Keep key cards separate from identification showing the hotel name.
- Report a lost key immediately.
- Do not allow unknown visitors into the room.
- Use the door viewer or ask reception to confirm unexpected staff visits.
Prepare for emergencies
Locate the nearest stairwell and review the evacuation diagram, especially if your room is on an upper floor. Elevators may not operate during a power outage or emergency.
Keep shoes, a small flashlight, your phone and essential medication where they can be reached quickly at night.
Arrival room checklist
- Main door and balcony locks tested
- Safe tested
- Telephone or reception contact confirmed
- Air conditioning, water and outlets checked
- Emergency exit identified
- Valuables stored securely
Completing this inspection before unpacking takes only a few minutes and makes it easier to resolve problems while alternative rooms may still be available.
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