Cuba eVisa guide: use the official portal, save the 10-character code and enter it in D’Viajeros before travel.
Reviewed and updated October 3, 2026.
How to fill out the Cuba eVisa — step by step
- Open the official portal: evisacuba.cu, then select Apply for a visa.
- Select the country and consulate. The portal shows the applicable fee, consular contact information and available payment methods.
- Copy the traveller information exactly as shown in the passport:
- nationality;
- passport number;
- first name;
- middle name, if applicable;
- surname;
- second surname, if applicable;
- date of birth;
- email address;
- sex or gender;
- telephone number when requested.
- Add other travellers if needed. The portal can group multiple applications. Verify each passport separately.
- Choose the payment method offered by the consulate. Methods can vary by country. Avoid unofficial sites that imitate the government portal.
- Review everything before submitting. Pay particular attention to the passport number, names, date of birth and email address. The eVisa is linked to the passport used for the application.
- Complete the Captcha and submit the application.
- Check your email. The official portal says a response is provided within 72 business hours. Keep the email, visa code and proof of payment available offline.
- Complete D’Viajeros next. For Canadian travellers, the Government of Canada says the form may be completed starting 72 hours before entry into Cuba. Enter the 10-character eVisa code when required, then save the final QR code.
What do you need before starting?
- Passport: for a regular Canadian passport, the Government of Canada says it must be valid for the expected duration of the stay. Cuba Travel publishes a general rule of 6 months from the date of entry, so also check your airline’s requirements because they may be stricter.
- A valid email address you can access while travelling.
- Passport details copied exactly.
- The payment method requested by the selected consulate.
- Internet access to submit the application.
How long should you allow?
The official Cuba eVisa portal states that a response is provided within 72 business hours. Do not wait until the day before departure: apply early enough to correct a payment, email or passport-data problem.
eVisa vs. D’Viajeros
| Document | Purpose |
|---|---|
| Cuba eVisa | Electronic tourist visa. The traveller receives a 10-character code. |
| D’Viajeros | Digital entry, customs and health form completed before arrival. |
| D’Viajeros QR code | Final code to save and present electronically or on paper. |
Read the complete D’Viajeros guide.
Special note for Canadians
The Government of Canada says Canadian tourists need a visa for Cuba. The tourist visa is generally included when an eligible package or direct flight from Canada is offered by a tour operator or airline. However, when travelling through a third country, including a connection, travellers must obtain the Cuban eVisa in advance and enter the 10-character code in the online form.
As of October 3, 2026, the Government of Canada still states that Canadian airlines have suspended service to Cuba until further notice. Canadians currently using international airlines should therefore pay particular attention to the third-country eVisa requirement.
Common mistakes to avoid
- Using an intermediary while believing it is the official portal.
- Entering the wrong passport number.
- Leaving out a middle name that appears in the passport.
- Using an email address that cannot be accessed while travelling.
- Waiting until the last minute to request the eVisa.
- Assuming D’Viajeros replaces the visa.
- Assuming the eVisa replaces D’Viajeros.
- Keeping the code only in an email that requires Internet access.
Documents to save before departure
- Passport.
- eVisa application confirmation.
- 10-character eVisa code.
- Proof of payment.
- D’Viajeros QR code.
- Proof of medical travel insurance.
- Return or onward ticket.
- Accommodation address or confirmation in Cuba.
Travelling by sea
The official Cuba eVisa portal says travellers entering Cuba by sea should contact the consular office.
Useful Passion Varadero guides
- How to complete D’Viajeros
- Cuba entry requirements and documents
- Cuba packing list
- Internet in Cuba
- All Cuba travel guides in English
Official sources
- Cuba eVisa — Ministry of Foreign Affairs of Cuba
- D’Viajeros — official portal
- Government of Canada — Cuba travel advice
- Cuba Travel — regulations and entry formalities
Summary
To travel to Cuba with an eVisa: use the official portal, enter the passport details without errors, save the 10-character code received by email, complete D’Viajeros before departure and keep the QR code and travel documents available offline.
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