Cuba eVisa Guide: Official Website, D’Viajeros and Entry Checklist

Last reviewed: July 26, 2026.

How to obtain the Cuba eVisa

Apply through the official Cuban eVisa portal and keep the 10-character code you receive. The eVisa and D’Viajeros are separate: the eVisa is the tourist visa, while D’Viajeros is the online immigration, customs and health declaration that produces the QR code used on arrival.

Official Cuba eVisa website

Cuba eVisa — official government portal

The official portal includes the application and visa verification tools. A working page does not guarantee that every payment or application will be processed without delay, so keep all confirmations and apply well before departure.

Price: do not rely on a fee shown by an unofficial intermediary. Confirm the amount and payment method directly through the official channel used for the application.

Who needs to obtain the eVisa in advance?

Travellers entering Cuba through another country, even when the stop is only a connection, should obtain the eVisa before departure unless their airline or tour operator confirms in writing that the tourist visa is included.

How long does the Cuba eVisa take?

The official portal indicates a response within approximately 72 business hours. This is different from the D’Viajeros completion window, which opens shortly before arrival. Do not wait for D’Viajeros to open before applying for the eVisa.

Information to prepare

• A passport valid for the entire stay.
• An email address you can access before and during travel.
• Your full name, date of birth and passport number copied exactly.
• Your arrival itinerary and first accommodation address.
• Offline copies of the application, code and confirmation.

eVisa and D’Viajeros are not the same document

Read the complete D’Viajeros guide in English.

Step-by-step eVisa preparation

1. Confirm the real itinerary: use the flight that enters Cuba, not only the first segment leaving your home country.
2. Use only the official portal: avoid third-party sites that imitate government services.
3. Copy passport information exactly: include every given name shown in the passport.
4. Save the 10-character code: keep it on your phone, in an offline document and on paper.
5. Complete D’Viajeros within the permitted window: enter the eVisa code and save the QR code.
6. Keep the documents together: passport, eVisa code, D’Viajeros QR code, insurance proof, return ticket and hotel address.

Direct flight, package or connection

Common mistakes

• Thinking D’Viajeros replaces the tourist visa.
• Thinking the eVisa replaces D’Viajeros.
• Using a nickname instead of the passport name.
• Entering the wrong passport number.
• Waiting until airport check-in to verify the documents.
• Saving the code only in an email that requires Internet access.
• Using an unofficial paid intermediary without checking the real government portal.

Documents to keep offline

• Passport copy.
• eVisa confirmation and 10-character code.
• D’Viajeros QR code.
• Travel insurance proof.
• Return or onward ticket.
• Accommodation address and reservation.
• Airline or tour operator confirmation when the visa is included.

Related English guides

Official sources

• Cuba eVisa — official portal
• D’Viajeros — official portal
• Government of Canada — Cuba travel advice and entry requirements

Summary

The Cuba eVisa and D’Viajeros are different. Confirm whether the visa is included, obtain the eVisa early when required, save the 10-character code, complete D’Viajeros and keep every document available offline.