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Writer's picturePassion Varadero

Reviews of Supermarket23, a site for delivering food and other products to Cuba

I highlighted in yellow the options where you can make choices (province, city, language and currency) and added a green arrow to the left to access the main menu.


For deliveries to Varadero, it is necessary to select the province of Matanzas and the city of Cardenas.

Unsurprisingly, delivery times and options for Havana are generally better than for other provinces and cities.



Although the prices are relatively high, delivery times are respected, and customer feedback regarding the quality of the products is very positive.


Not all products are available in all cities, and supply may fluctuate several times per day.


It may happen that when selecting items, a message indicates that a product is no longer available, or that at the time of payment, the number of items exceeds the authorized limit. For the moment, I have not found a way to modify an order in progress, which forces me to start it again from the beginning. However, I have never been charged twice when remaking the order.


Order tracking is particularly effective:


  • A first email informs you that the order is awaiting approval (credit card verification).

  • A second email confirms approval of the order.

  • A third email details how many separate deliveries the order will be sent to the recipient (e.g. eggs and hygiene products come from different suppliers) and specifies the delivery dates – very useful for informing the recipient!

  • For each partial or total delivery, another email is sent to you.


When receiving the products, the delivery person asks the recipient to open the package in front of him to check that everything is complete and that the quality is up to standard (for example, no broken eggs).


There are also services offered by individuals, which seem to work well according to our members. However, not having tested them myself, I prefer not to make any comments on them.


A site for food delivery

Website: Supermarket23









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